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Proving AI can do something has gotten easy. Deciding whether it earns a permanent place in the business is the harder call.
Optimum Partners joined the Technology Association of Georgia in Atlanta for the organisation’s first //SHIFT: AI Summit, where Joe Sticca, Optimum’s CEO Americas, and Roj Reed, Founder & Principal of Modern Leverage, took the stage for “Operationalizing AI: Making AI Work Across the Organization,” part of the day’s USE IT track. Edilsa Giron-LeGrier, Chief AI Compliance, Security, and Special Programs Officer at AI InnoVision, moderated the conversation.

These are the questions Optimum Partners hears from clients every day, and the ones the panel kept coming back to:
Joe Sticca, CEO of Optimum Partners Americas, said:
“Companies are getting much better at proving that AI can do something. The harder part is deciding whether it deserves a place in the operation.”
Joe continued:
“Before I’d put an AI workflow into production, I’d want to know who owns the outcome, what happens when it gets something wrong, how much human checking it still needs, what one completed run actually costs, and whether the process works better after AI is added, or we just added another layer to manage.”

These are the same conversations shaping Optimum Partners’ client work day to day, and the ones behind how the team builds Mustang, its AI OS platform. Getting a system to produce an answer is one milestone. Getting it to hold up once real accountability and real cost are attached to it is another, and it’s usually where the gap between pilot and production opens up.
Optimum Partners is grateful to the TAG team for putting together a strong first //SHIFT, and to Roj Reed and Edilsa Giron-LeGrier for a conversation worth having on stage.

Working through the same questions inside your own organisation?
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